Your Travel Safety
The safety and security of our guests and team members remains our highest priority.
We take great pride in maintaining high standards of cleanliness and hygiene. In
response to the coronavirus, we have taken additional measures as advised by
authorities (including the WHO and CDC) to make our cleaning and hygiene protocols
even more rigorous:
- Employees are receiving ongoing briefings and enhanced operating practices.
- We have increased the frequency of cleaning our public areas (including lobbies,
elevators, door handles, public bathrooms, etc.) and have continued the use of
EPA approved disinfectants for coronavirus and other viruses.
- We have suspended our continental breakfast service out of an abundance of
caution and safety.
Employee Health, Safety and Knowledge: Hotel employees – and their own
health, safety and knowledge – are essential to an effective cleaning program. Here are
some ways we’re supporting them:
Hand Hygiene: Proper and frequent hand washing is vital to help combat the
spread of viruses. Our teams are reminded throughout the day that cleanliness
starts with this simple act. It’s important for their health and that of our guests.
Ongoing Protocols: In addition to training on housekeeping and hygiene
protocols, hotel employees are also required to review enhanced COVID-19
awareness information and video.
Real Time Information: Our employees are updated regularly as the
information regarding this virus is updated by local, state and federal officials.
Cleaning Products and Protocols: We work with our suppliers to make sure our
hotel is using virus-killing products approved by the EPA as well as the protective
equipment needed for their operations. Our hotel uses cleaning products and protocols
which are effective against viruses, including:
- Guest Rooms: cleaning and disinfecting to clean rooms after guests depart and
before the next guest arrives, with particular attention paid to high-touch items.
Public Spaces: We have increased the frequency of cleaning and disinfecting in
public spaces, with a focus on the counter at the front desk, door handles, ice and
vending machines, and even room keys.
For the most updated information, please refer to Centers for Disease Control and Prevention
(CDC) or your local health authority.